SteamPro Privacy Policy

Last updated: April 21, 2024
This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of steampro.com.
We use your personal information to provide and improve steampro.com. By using steampro.com you agree to the collection and use of information in accordance with this policy.

Acceptance of the Privacy Policy

This Privacy Policy is entered into by and between you and SteamPro Cleaning & Restoration. This Privacy Policy describes the information we collect from you, or that you may provide on steampro.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information. Your information is used to provide and improve SteamPro. By using steampro.com you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully before you use the Services. By using the Service you accept and agree to be bound and abide by this Privacy Policy. If you do not want to agree to this Privacy Policy, you must not access or use the Services.

Information Collection and Use:

While using steampro.com, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("personal information").

At steampro.com, we understand and respect the privacy of those who visit our web site. If you send an email inquiry to SteamPro, your personal information, including your email address, will be used only for the purpose of responding to your inquiry and will not be shared with third parties. Such information may be retained for the purpose of tracking the types of questions received by SteamPro.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit steampro.com. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of steampro.com that you visit, the time and date of your visit, the time spent on those pages and other statistics. Steampro may contain links to other web sites, including social media pages administered by SteamPro. This privacy statement does not apply to linked web sites unrelated to SteamPro. Each web site should be checked for its own privacy statement. Steampro is not responsible for the privacy practices or the content of linked web sites that are not administered by Steampro. We reserve the right to delete any information we believe to be in violation of this Privacy Policy.

SMS Terms

By contacting SteamPro Cleaning & Restoration (SteamPro Cleaning) you are opting in to receiving text messages on available devices. You can opt out at any time by contacting us through email and including your name and the phone number you'd like to opt out. Text messages allow for faster communication with SteamPro in regards to questions, quotes, appointment updates, and any follow-ups as needed. SteamPro Cleaning will also send you text messages with account notifications such as billing notifications, payment notices, and payment reminders. The frequency of text messages varies and will be directly related to your current appointments, quotes, or follow-ups. Message and data rates may apply. If you prefer not to receive messages from SteamPro Cleaning and Restoration please reply with ‘STOP’ to be automatically removed. If you want to opt in again, simply send another SMS to rejoin. There may be some costs associated with texting SteamPro. For example, your pager or cellular phone service provider may charge you to receive Wireless Text Messages. Neither SteamPro, its partners, nor its clients, will be held responsible for any charges related to the use of the Services.

No Liability

You understand that electronic communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, or other electronic means. You agree that we are not responsible for any electronic communication and/or any of your data which may be lost, altered, intercepted, or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by us. We do not guarantee that your information will not be misused or disclosed to third parties. We will not have any liability to you for any such misuse or disclosure.

Except as required or allowed by law, we will not use or disclose your information for any purpose for which you refuse us consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the information previously provided to us to the extent that we are legally or contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to us.

SteamPro Communication & Information Sharing & Disclosure

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information. SteamPro does not rent, sell, or share personal information about you with other people or our business partners, or non- affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: Respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SteamPro’s terms of use, or as otherwise required by law.

If SteamPro is acquired by or merged with another company we may transfer information about you to the new company. In this event, SteamPro will notify you before information about you is transferred and becomes subject to a different privacy policy.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. SteamPro limits access to personal information about you to employees who we believe have a reasonable need to come into contact with that information to provide products or services to you or in order to do their jobs. If a security breach causes an unauthorized intrusion into our system that materially affects you, then we will promptly notify you in accordance with applicable legal requirements.

Cookies

Cookies are files with small amount of data, which may include an anonymousLike many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of steampro.com.

Contact Us

If you have any questions or comments or you have a concern about the way in which we have handled any privacy matter, please contact us at info@steampro.com

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy and to our information gathering and dissemination practices. If we decide to change this Privacy Policy, which we may do at any time without notice to you, we will post those changes. We suggest that you periodically check the site for changes to this Privacy Policy.